Returns and Shipping Information
Refund Policy
Thank you for shopping at So Polished Skincare LLC!
We offer a refund within the first 30 days of your purchase. After 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
We only exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email to [email protected] and send your items to P.O Box 12 Gibsonville, NC 27249
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The item must be in the original packaging and only slightly used.
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To complete your return, proof of purchase is required.
Once your return is received, we will notify you of the approval or rejection of your refund by email.
If you are approved, your refund will be processed, and credit will automatically be applied to your original method of payment, within a certain number of days.
Shipping
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Please allow 3-5 business days for Shipping with UPS.
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Returned items must be sent to So Polished Skincare LLC P.O Box 12 Gibsonville, NC 27249
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You will be responsible for paying your own shipping costs for returning your items.
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Shipping costs are non-refundable! If you receive a refund, the cost of shipping will be deducted from your refund, if applicable.
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Please note, we cannot guarantee that we will receive your returned item. Insure and track your returned items if necessary.